Financial and Insurance Services

Tailormade IT systems, purpose-built for a specific product, business or digital application


Challenges Capabilities Case studies

Challenges

Future-proofed digital operations

Finance and insurance industry suffers from the lack of future-proofed digital operations. Pressure from new entrants to innovate as the emerging technologies are constantly shaping the market – FinTech companies are winning market share by providing ease of access, and cheaper, more flexible services. To do this, conservative financial institutions need to change their culture and operations and automate back-end processes.

Legacy Infrastructure

Legacy infrastructure that needs to be modernized to adapt to evolving internal demand and exceed customer expectations for more flexible and personalized services.

Non-integrated IT systems

Variety of non-integrated legacy IT systems, purpose-built for a specific product or business need that make it hard for existing software to talk to new digital applications and slow the integration of recent technologies.

Unsupportive communication systems

Legacy communication systems that do not support the remote work requirements.
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Security Threats

Due to the type of data being collected, banks and insurance companies must be extremely vigilant against threats to be able to safeguard customers’ data and their online platforms properly and responsibly.
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Modernize Payment Services

Financial institutions are faced with decreasing profitability of their payments business and increasing competition from new entrants. The payments mix is permanently shifted toward digital channels because of the digitalization of commerce and moving from cash to digital payments.

Capabilities

Design and Deployment of IT Infrastructure

Along with the delivery of all required endpoint devices (servers, switches, access points, etc.), we are fully engaged with the end-to-end implementation – from design through testing and ready-for-use procedures to final deployment of the solution

Modernize Legacy It Infrastructure

We all know what a burden legacy equipment may turn into when an organization is trying to modernize its infrastructure. It may take months. Telelink Business Services creates a clear path of deployment and migration, so all parties involved (both business and IT) know what to expect and when.

M365 Licensing, Implementation, Adoption and Change Management

Telelink Business Services can support you throughout the whole journey to a modern workspace leveraging the latest Microsoft technologies. Our M365 program is aligned with the specific business needs of each organization.

Consulting Throughout your Journey

Enabled by our solid experience in transformational consulting and based on industry best practices and frameworks, such as ITIL, we will help you assess your current state, design your future state, and plan your transformation roadmap across people, processes, technology.

Protect Data and Apps, On-premises and in the Cloud

Protect your data, on-premises and in the cloud, with centralized visibility, detection of anomalous activities, unauthorized access, and data theft.

Why engage with Telelink Business Services?

We apply a holistic approach to the workplace of tomorrow, and we are ideally placed to help you embrace the very latest cloud-based collaboration & productivity technologies.

We understand your challenges and the way your business is running. We will dedicate a team of seasoned experts to solve your specific problems and get the most out of your IT investments.

We offer long-term support and advice for your IT needs, and we pride ourselves on getting to the heart of problems quickly and efficiently.

Learn more about Telelink Business Services

Case studies

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Telelink Business Services Delivers Seamless Upgrade for Raiffeisen BANK with Storage, Disaster Recovery and VDI Solutions Provided by Dell Technologies.

The rise of FinTech companies and solutions over the past years has led to a completely new and transformed financial services landscape. Every institution in the sector is embracing the digital …

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